{"id":33144,"date":"2023-10-12T18:45:54","date_gmt":"2023-10-12T18:45:54","guid":{"rendered":"https:\/\/mitjavilaslowshop.com\/politica-de-devolucions\/"},"modified":"2026-01-28T19:30:58","modified_gmt":"2026-01-28T19:30:58","slug":"returns-policy","status":"publish","type":"page","link":"https:\/\/mitjavilaslowshop.com\/en\/returns-policy\/","title":{"rendered":"Returns policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"33144\" class=\"elementor elementor-33144 elementor-2866\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-893c472 elementor-section-full_width elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"893c472\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a943570\" data-id=\"a943570\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cf01751 elementor-widget elementor-widget-spacer\" data-id=\"cf01751\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ecc926 elementor-widget elementor-widget-heading\" data-id=\"4ecc926\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Returns policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed27f71 elementor-widget elementor-widget-spacer\" data-id=\"ed27f71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-38aa003 elementor-reverse-tablet elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"38aa003\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bb7722a\" data-id=\"bb7722a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c10115 elementor-widget elementor-widget-heading\" data-id=\"2c10115\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mitjavila Slow Shop: Returns policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-107c310 elementor-widget elementor-widget-text-editor\" data-id=\"107c310\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Only exchanges or returns made within 14 days of the sale will be accepted.<\/p><p>Returns without justified cause will incur shipping costs to be paid by the customer.<\/p><p>Returns due to breakage, defective products, or order processing errors will be handled at no cost, with a full refund of the product price as well as the original shipping and return costs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7e84ecb elementor-reverse-tablet elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"7e84ecb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-079aea5\" data-id=\"079aea5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c7fe9e elementor-widget elementor-widget-heading\" data-id=\"8c7fe9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">We do not accept exchanges or returns in the following cases:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a30d38 elementor-widget elementor-widget-text-editor\" data-id=\"4a30d38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n  <li>Bulk products.<\/li>\n  <li>Opened or partially consumed products.<\/li>\n  <li>Products with damaged packaging.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7abada8 elementor-widget elementor-widget-text-editor\" data-id=\"7abada8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To manage a return, you can send us an email or fill out the contact form including the order number, full name, and a description of the reason for the return.<\/p><p>For any other inquiries, you can call us from Monday to Friday from 10:00 a.m. to 2:00 p.m. and from 5:00 p.m. to 8:30 p.m., or on Saturdays and Sundays from 10:00 a.m. to 2:00 p.m.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns policy Mitjavila Slow Shop: Returns policy Only exchanges or returns made within 14 days of the sale will be accepted. Returns without justified cause will incur shipping costs to be paid by the customer. Returns due to breakage, defective products, or order processing errors will be handled at no cost, with a full refund of the product price as well as the original shipping and return costs. We do not accept exchanges or returns in the following cases: Bulk products. Opened or partially consumed products. Products with damaged packaging. To manage a return, you can send us an email or fill out the contact form including the order number, full name, and a description of the reason for the return. For any other inquiries, you can call us from Monday to Friday from 10:00 a.m. to 2:00 p.m. and from 5:00 p.m. to 8:30 p.m., or on Saturdays and Sundays from 10:00 a.m. to 2:00 p.m.<\/p>\n","protected":false},"author":1,"featured_media":33123,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"class_list":["post-33144","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/mitjavilaslowshop.com\/en\/wp-json\/wp\/v2\/pages\/33144","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mitjavilaslowshop.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mitjavilaslowshop.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mitjavilaslowshop.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mitjavilaslowshop.com\/en\/wp-json\/wp\/v2\/comments?post=33144"}],"version-history":[{"count":5,"href":"https:\/\/mitjavilaslowshop.com\/en\/wp-json\/wp\/v2\/pages\/33144\/revisions"}],"predecessor-version":[{"id":78705,"href":"https:\/\/mitjavilaslowshop.com\/en\/wp-json\/wp\/v2\/pages\/33144\/revisions\/78705"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mitjavilaslowshop.com\/en\/wp-json\/wp\/v2\/media\/33123"}],"wp:attachment":[{"href":"https:\/\/mitjavilaslowshop.com\/en\/wp-json\/wp\/v2\/media?parent=33144"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}