Frequently asked questions

At Mitjavila Slow Shop, we offer a wide range of locally sourced, organic bulk products, carefully selected to promote a sustainable and environmentally friendly lifestyle. Our selection includes organic foods such as cereals, legumes, nuts, flours, spices, herbal infusions, teas, coffee, oils, honey, and more.
We also offer personal care products such as natural soaps, solid shampoos, and packaging-free deodorants, as well as non-toxic and biodegradable household cleaning products. All our products are sold in bulk or in reusable containers, helping to minimize environmental impact. 

Bulk shopping at Mitjavila Slow Shop is very simple. You can bring your own reusable containers (such as glass jars, cloth bags, or any clean container), and we weigh them before filling them with the products you choose. If you don’t have containers, no worries—we also offer recyclable paper bags and reusable jars for sale.

This system allows you to buy exactly the amount you need, helping to prevent food waste and reduce plastic waste.

Bulk shopping is also an economical and sustainable option, as you only pay for the product, not the packaging.

Yes, at Mitjavila Slow Shop we are committed to offering organic and locally sourced products whenever possible. We work directly with small local producers who farm in a sustainable and environmentally friendly way, without the use of harmful pesticides or chemicals. By prioritizing locally sourced products, we not only support the local economy but also reduce the carbon footprint associated with transporting goods.

All our products meet the highest standards of quality and sustainability, ensuring that what you buy is not only healthy for you, but also for the planet.

Buying bulk products at Mitjavila Slow Shop offers multiple benefits. By shopping in bulk, you actively help reduce waste, as you avoid single-use packaging and unnecessary excess packaging. In addition, purchasing only the amount you need helps reduce food waste and gives you greater control over your shopping.

Bulk products are often more affordable, since you are not paying for the packaging. Finally, by choosing organic and locally sourced bulk products, you support a more sustainable and environmentally responsible consumption model.

We are here to help. If you have more questions or need assistance, you can contact us through several channels. You can send us an email to our contact address, call us by phone during our customer service hours, or visit us at our physical store.

In addition, our website features a contact form where you can send us your questions or suggestions, and we will get back to you as soon as possible. We are also active on our social media channels, where you can follow us to stay up to date with our latest news and promotions.

The Mitjavila Slow Shop physical store is open from Monday to Friday from 10:00 AM to 2:00 PM and from 5:00 PM to 8:30 PM, and on Saturdays and Sundays from 10:00 AM to 2:00 PM. We are located in a central and easily accessible area, making it convenient for our customers to visit us during business hours.

In addition, you can shop online 24 hours a day through our online store.

At Mitjavila Slow Shop, we believe in transparency, which is why we always indicate the origin of our products. In both our online store and physical shop, you will find detailed information about the origin of each product. We strive to work with local and national producers who operate responsibly and sustainably, minimizing environmental impact and supporting the local economy.

The products we offer at Mitjavila Slow Shop are considered sustainable because they come from agricultural and production practices that respect the environment, promote biodiversity, and reduce the use of natural resources. This includes organic foods, products with recyclable or biodegradable packaging, and personal care and cleaning products free from harmful chemicals. Our commitment is to offer products that are not only good for our customers’ health, but also for the planet.

By shopping at Mitjavila Slow Shop, you are already helping to reduce your carbon footprint by choosing organic, bulk, and locally sourced products.

Additional ways to minimize your environmental impact include bringing your own reusable containers, choosing in-store pickup instead of home delivery, and buying seasonal products, which have a lower carbon footprint in their production and transportation.